Customer Support

Customer SupportSemenLeakage.com is known for its peerless customer support service. For us, each and every question is important. We promise that every individual will receive a personal consultation. All health suggestions will be provided by expert professionals and ayurvedic doctors.

Here are some FAQs which are mostly asked by our customers and website visitors...

Frequently Asked Questions

When can I expect my order to arrive?

All orders are shipped via Registered Air Mail from India and normally take between 10 to 15 working days for delivery (for International orders).

For delivery of products within India, it takes about 3 to 5 business days.

Is shopping from your website secure?

Yes, absolutely. Shopping cart form in which you enter your credit card data is encrypted by SSL (Secure Sockets Layer) technology. Moreover, all credit card information is directly processed by PayPal which means that at no point do we have access to or store any of your credit card information.

Do you accept returns?

We are positive that you will like our products, however if you are unsatisfied with your purchase, please e-mail us within 7 days of merchandise receipt to initiate a return or exchange.

Returned merchandise must be in original packaging, without the seal broken and in original, saleable condition.

Upon the receipt of your returned merchandise, you will be issued a refund of your purchase amount less shipping and handling fees. Refunds will be issued in the same form as initially paid.

Read our Return Policy

Can I use herbal supplements with any other prescribed medications?

If you are taking prescribed medication and/or currently under treatment by a doctor, we would suggest you to consult your doctor before ordering or using any herbal supplements.

What countries do you ship to?

We ship to almost all countries except those that do not allow herbal supplements or where packages get returned or go missing.

Is shipping really free worldwide?

Yes. The price you see is your final price. No additional charges (standard shipping). If you want fast delivery of your products, you may choose our Fast Shipping Service.

Do you have any retail locations?

Currently we only sell through internet and have no retail locations. All our products, along with detail product information and descriptions, can only be found online at our website.

How can I buy your products in India?

We request you to contact our customer support team at info@semenleakage.com with the products name you want to purchase and their quantities. You will get reply from our team with all the details regarding products prices and payment procedure. Now all Indian customers can get our products straight to their door with simple purchase facility and that too in Indian currency.

Can I order your products wholesale?

We do offer wholesale discounts to qualified resellers, retail stores, physicians and herbalists. If you are interested in buying our products for wholesale, please contact our customer support team.

Before sales questions or free consultation

Contact our customer support team for any product questions, free health advice or shipping related questions. Email at info@semenleakage.com

After sales questions

Want to know your Tracking Number or Order Update?

Please read this first - Shipping Time

Want to make a complaint or get a refund, please email at info@semenleakage.com

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